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ProjectBlog: Why artificial intelligence can put human dignity at risk

Blog: Why artificial intelligence can put human dignity at risk


Google announced a groundbreaking technology about a month ago that it is hoping to revolutionize the way people interact with computers. Google Duplex debuted in Mountain View, California, at the Google I / O Developer Conference on May 8. Duplex is an artificial intelligence piece that can provide you with phone calls. Google plans to release this technology as part of its popular Google Assistant platform to the public later this summer. While this technology has tremendous potential for customers and businesses, it also has a number of underlying social and ethical issues that we need to consider as we engage with it ourselves in the near future.

An enhanced digital assistant

Google Duplex called on the user to book a woman’s salon appointment and a restaurant reservation for four during the I / O presentation without any human intervention. It sends a push notification after the call to let you know it’s done its job. Remarkably, Duplex sounded nearly the same as a man. On the other end of the calls, the employees had no idea that they communicated with a computer. The AI system incorporates different “umms,” “ahhs,” and sounds more natural pauses. Duplex also has the ability to change the user’s voice depending on the preference of the user.

Duplex is at its core a piece of artificial intelligence (AI) based on a recurrent neural network (RNN), where the system employs the newest type of machine learning capable of understanding what is being said, interacting in real time with the other caller, Pace itself, account for variables or misunderstandings, and then speak naturally in the context of a telephone call that is virtually indistinguishable from another human. The system was able to learn from a set of recorded calls from developers to learn these communication methods. It processed these calls, learned from them, then made human-supervised phone calls and was able to learn from its mistakes. It had no need for human supervision soon after these calls and was able to function alone with a high degree of accuracy and precision.

Duplex is at its core a piece of artificial intelligence (AI) based on a recurrent neural network (RNN), where the system uses the newest type of machine learning capable of understanding what is being said, Interact in real time with the other caller, pace itself, account for variables or misunderstandings, and then speak in a natural manner that is virtually indistinguishable from another human when calling. The system was able to learn from a set of recorded calls from developers to learn these communication methods. It processed these calls, learned from them, then made human-supervised phone calls and was able to learn from its mistakes. It had no need for human supervision soon after these calls and was able to function alone with a high degree of accuracy and precision.


Originally published at https://planetstoryline.com on April 29, 2019.

Source: Artificial Intelligence on Medium

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