The downsides of technology – AI does not exist in a vacuum. It is influenced by the biases and prejudices that humans are afflicted with.

The way Google synthesizes and presents data has always been problematic. I recall reading an article a few years ago about the sexism of Google auto complete. Typing ‘women should’ generated suggestions such as ‘women should stay at home’, ‘women should be slaves’, and ‘women should stay in the kitchen’. Google seems to have fixed this now.

The point you make about the impact on less educated populations relying too heavily on voice assistants is a good one. However, I would argue that even in developed economics, people are looking for simplification because they are overloaded with data. Or they rely too much on voice assistants because they couldn’t be bothered to do their own research.

Source: Artificial Intelligence on Medium