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Blog: Introduction:


Introduction:

This article in totality will be targeted to introduce the numerous use cases that can be implemented using the Robotic Process Automation related tools and there are the best available and feasible options to go for.

But before we get onto doing that, let us just try to understand a little bit about Robotic Process Automationconcepts, shall we?

Here we go,

Robotic Process Automation can be defined as the software technology that is completely based on the software robots which can perform certain Artificial Intelligence (AI) tasks allowing the Robotic Process Automation tool to control the Desktop based applications, and also collect / gather data on specific aspects, feed this collected data to other sets of applications, and also to manipulate the data that is obtained in the processes earlier.

Real World Robotic Process Automation Use cases:

Common areas that have seen success include payroll, accounts payable, employee action and customer service. RPA can be used in Sales & Distribution (SD), Human Capital Management (HCM) and Supply Chain (SCM)

RPA Use cases in Telecommunications:

Robotic Process Automation can be applied to most of the processes within the Telecommunications domain, but the most feasible scenarios where these solutions can flourish are the Consolidation of client phone systems, take backup information from the client systems, Uploading the necessary data on a regular basis for the clients to take advantage from, check for the competitor pricing on regular intervals, collecting details on the phone manufacturing information and the like.

RPA Use cases in Banking:

Robotic Process Automation can be applied to most of the processes within the Banking domain, but the most feasible scenarios where these solutions can mark a difference are the data validations, data migration between applications, customer account management, report creation, comparing mortgage values across cities, form filling, financial claims processing, updating loan data and backing up teller receipts.

RPA Use cases in Insurance:

Robotic Process Automation can be applied to most of the processes within the Insurance domain, but the most feasible scenarios are those where these solutions flourish — as like the scenarios mentioned here from the Insurance domain, to automate the administrative and customer service activities related to receiving, reviewing, analyzing and remitting claims.

RPA Use cases in Healthcare:

Robotic Process Automation can be applied to most of the processes within the Healthcare domain as well, ranging from the patient registration processes to the patient data migration, patient data processing, reporting for doctors, medical bill processing, insurance data automation and claim processing, triggering emails from medical billing systems, claim status and eligibility automation, and patient record storage.

RPA Use cases in Finance:

Robotic Process Automation can be applied to most of the processes within the Banking domain, but the most feasible scenarios where these solutions can mark a difference are the data validations, data migration between applications, customer account management, report creation, comparing mortgage values across cities, form filling, financial claims processing, updating loan data and backing up teller receipts.

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Source: Artificial Intelligence on Medium

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