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Blog: How AI is changing the way we communicate


The way we communicate has long changed. We used to write letters as a means to communicate but now it’s considered vintage and cute to send each other letters. We used to sit by the landline phone waiting for a call from our best friends but now everything is at our fingertips with mobile phones. Now we can multitask, type messages to people while we have others on pause during a face time call. Admit it, we all do it. We can talk to objects such as our phone through sending voice notes or conversing with Siri like she’s our companion or a real person.

Source: Cybersanchar

The question is: Were times simpler before or now?

Well in this article, I’m going to highlight how the evolution of technology has changed the way we communicate and you can judge whether it’s truly beneficial to us. One truly beneficial change it has brought to the human race it that it has made our lives easier and more convenient.

  1. Virtual Reality (VR) — Virtual Reality is being used in forms of rehearsal rooms changing the way people rehearse and present to become more confident and practiced. VR will allow speakers to use different platforms creating environments such as in lecture halls, stages and conference rooms. There is even an option of adding a crowd into the stimulation too.
  2. Voice search optimisation (VSO) — The popular and easy way of communicating, VSO is when a person asks their voice assistant such as Siri, Google Assistant or Amazon Echo, a question and receives an answer. Statistics show that 55% of teens and 41% of adults use voice search daily. This method of communicating is popular due to the shrinking of people’s attention as there is so much around us. As we all know, using voice search is faster than typing, on average people can type 41 words per minute but can speak around 150 words per minute, so rest your fingers and let your lips do the talking.
  3. Conversing with chatbots online — The way we shop has also changed due to convenience and having more choice online. There is hardly any interaction with people on online websites, instead we are assisted by AI-powered chatbots introducing themselves and asking questions like “how may I help you today?” This also applies to automated phone calls as I have personally received a lot of calls from unknown numbers representing insurance companies who have a robotic automated system. Once I hear the staticky robot voice, I cut the call. So maybe this method isn’t the most effective as I am sure I’m not the only person reacting like this.
  4. Future predictions — This method is currently in the works but I found it fascinating and thought I’d add it in. Elon musk stated: “Over time I think we will probably see a closer merger of biological intelligence and digital intelligence.” He was referring to Neuralink; a device implanted in the brain to help humans and AI merge to work together and assist one another. There are claims that Neuralink will help improve our memory, have access to more information and evolve humans into smarter beings. This way telepathy could possibly be a reality, right?

This article is based on technology and communications as a feature of the Leeds Business school conference: LUBSXIABC Future Forward. The event will be based on communicating in a digitally disruptive world, which will be held in Leeds on 10th June. For more information, check out our following social media:

Twitter: IABC Leeds Summit 2019

Instagram: lubsxiabc2019

Facebook: IABC Leeds Summit 2019

Linkedin: IABC Leeds Summit 2019

#FutureForward2019

Source: Artificial Intelligence on Medium

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